FAQs

SHIPPING

What is the status of my order?
Once you place an order, we will send you a confirmation email with the details of your purchase.
Once your order is dispatched, you will receive a second email with a tracking number and a link to track your order.
You can also view your order status by logging into your account and checking the “Order History” section.

ORDER

Can I change my order?
Orders can only be modified if they have not yet been processed for shipping.
To request a change, please contact our support team by submitting a request via our “Contact Us” form. We’ll get back to you as soon as possible to assist.

PAYMENT

What payment methods do you accept?
We accept a variety of payment methods for your convenience, including:

• Credit & Debit Cards (Visa, MasterCard, American Express)
• PayPal
• Apple Pay
• Google Pay
• Amazon Pay
• UPI and other digital wallets

You can select your preferred payment option at checkout.

RETURNS & EXCHANGES

Do you accept returns?
Yes, we accept returns under the following conditions:

• The item must have been purchased from our online store.
• The item must be unused and in its original packaging, with all tags and labels intact.
• The return request must be made within 7 days of delivery.

To initiate a return, please contact us by submitting your request through our “Contact Us” form. A support team member will respond promptly.

Can I exchange an item?
Yes, we accept exchanges under the same conditions as returns:

• The item must have been purchased from our online store.
• The item must be unused and in its original packaging, with all tags and labels intact.
• The exchange request must be made within 30 days of delivery.

To request an exchange, please submit your request via our “Contact Us” form, and we’ll get back to you as soon as possible.